Complete the look of your home and shop for quality furniture pieces and home decor from Ashley Furniture.

What is your online return policy?

Many quality steps are taken to ensure your products arrive to you in excellent condition. It is very important you inspect the purchase upon arrival. 
Online Purchase ReturnItems delivered by Standard Shipping that were received damaged or have a manufacturers defect: if you received your order by UPS, FedEx, DHL, USPS and the merchandise was damaged in shipping or if you wish to return it, please call customer care within 72 hours. Once the item is received, we will refund the cost of the item excluding shipping and handling fees. For other issues concerning Standard Shipping orders, call us within 30 days after delivery and we will either repair or replace the item. Not completely satisfied? We accept the return of Standard Shipping item(s) within 30 days of delivery. For Standard Deliveries where a manufacturing defect is discovered after the 30-day return period, consult the manufacturer’s warranty, if any. Please note, return shipping fees apply. In many cases, we can provide you with replacement parts and service as needed. 
Curbside Delivery ReturnItems delivered by alternative carrier that were received damaged or have a manufacturers defect:if you received your order and the merchandise was damaged in shipping, please call customer care within 72 hours. For other issues concerning curbside delivery orders, call us within 30 days after delivery and we will work to assist you with your order. Not completely satisfied? We accept the return of curbside delivery item(s) within 30 days of delivery. Please note, return shipping fees may apply. For Curbside Deliveries where a manufacturing defect is discovered after the 30-day return period, consult the manufacturer’s warranty, if any.